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Terms & Conditions

Please read these Terms of Use carefully as they apply to your use of the Educontacs (“EC”) website.

This terms and conditions notice has been compiled to help you understand why we ask you for your personal information when you use one of our websites and how we will store and use this information.

The core purpose of Educontacts is helping you and other users find suitable courses, learning providers, and to assist in the admission process. This is defined as our Legitimate Business Interest. We process your personal data to help you make informative decisions when selecting courses and learning providers. We do that by:

  • Providing extensive educational information
  • Providing advertising and promotional opportunities for education providers
  • Providing features to enable users to directly contact education providers
  • Recommending things which we think you’ll like, such as courses and learning providers
  • Notifying you about things you’ve told us you like, such as a new course in your local area
  • Personalizing sections of our websites to your preferences
  • Getting in touch if we need to tell you about something, like a change to our policies or issues with our service
  • Monitoring usage and performance in order to improve the services we offer.
  • Providing assistance and guidance in course selection, admission application submission, and visa guidance, as required, through our premium paid services.

This privacy notice applies to all our website and app users regardless of location, whether registered or not, including people responding to surveys, competitions and writing reviews. We refer to all registered users as “members of our community” Keeping your information safe and private is very important to us. All our services are designed with privacy and security in mind. We will never sell your personal information to any third party.

Collecting and using your personal data

You can browse our websites without providing any personal information. However, to use some of our enhanced functionality will sometimes ask for additional information in order to process your request.

Examples include:

  • Providing your name, email, and contact details to request a prospectus or make an enquiry to an education provider.
  • Providing your name, email address, and preferences to create an account to receive email newsletters and save your preferences.
  • Providing your name, contact details, and education history to engage with offline education counselling services.

The details we request for each piece of enhanced functionality will depend on what is required to perform the action. For example:

  • If we need to contact you by email, we will request your email address.
  • If we tailor your experience by displaying available courses, we will ask for your preferred start date.

Details of why we collect each piece of information is displayed clearly next to the field used to enter the data.

A full list of the data collected by each website is available on the site-specific data collection notice.

We also collect some technical information while you use our websites. For example, information on the type of browser you use and your IP address. This information is used to maintain and monitor the performance of our websites.

Data sharing

Your contact details are shared with the education institutions where you have made an enquiry with or request a prospectus from so that they can accommodate your request directly.

Any review you have supplied will be posted on Times Course Finder and associated social media channels (Facebook, Twitter, Instagram, Google).

If you engage with the counselling services on the Times Course Finder site, your data will be shared with our parent company, Times Consultant, which operates our counselling services.

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